NAVIGATING THE HUMAN-EQUIPMENT INTERFACE: AI CHATBOTS AND HUMAN BROKERS IN CONSUMER KNOWLEDGE ADMINISTRATION





Indicators on chatbot vendor You Should Know

Customer treatment support: Chatbots could be used to handle incoming phone calls from customers. They might handle the most popular queries from the customers and when needed, scale approximately human brokers. Whilst chatbots take treatment with the program issues, human brokers are liable for more elaborate problems.ManyChat is actually a cloud-

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